Description

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

RTSM Project Manager

The individual is responsible for the design, development, testing, validation, execution, & maintenance of clinical studies in the RAMOS Interactive Response Technology (IRT) system.  Individual is responsible for ensuring data integrity is maintained and driving /implementing continuous improvement across all Clinical Supplies systems. Individual is responsible for oversight of Clinical Studies by non-GSK IRT Vendors.

In this role you will:

Key Responsibilities: 

• May include supervising staff.
• Assess planned studies for suitability for RAMOS IRT system.
• Independently configures and manages/maintains complex IRT study designs, possibly those with an international or more complex design, adaptive design, etc.
• Proactively identify and communicate issues as well as provide proposed solutions.
• May be IRT group business point of contact for technical systems (Randomization and Container Code, Packaging, and Shipping Systems).
• Responsible for drafting, amending, & determining gaps in SOPs.
• Raise Deviations/Customer Complaints and associated CAPAs. Assist with Helpdesk during daytime hours, when needed, in addition to participating on Helpdesk Stand-by/On-Call rotations (nights, weekends, holidays).
• Accountable for identifying, owning, and implementing process improvements and training needs & gaps.
• Analyze data and drive/implement continuous improvements.
• Provide technical guidance/support to Clinical Development for their outsourced IRT studies.
• Lead interactions with RDIT for operational system issues and drive future IRT enhancements.
• Develop supply strategy to eliminate stockouts, minimize waste and reduce shipments.

Why you?

Basic Qualifications & Skills:

• Understanding of the development process and clinical supplies
• Demonstrates fundamental knowledge of PDS - CSC computer systems.
• Ability to maintain accurate records and files in accordance with GSK policy, cGMPs, and SOPs
• Proven computing skills & experience with various software: Excel, Word, Powerpoint, Visio, MS Project, etc.
• Proven ability to work in a matrix team
• Ability to work independently
• Should be detail-oriented and possess the ability to handle multiple tasks
• Ability to train others inside and outside the workgroup in area of expertise
• Experience in working with customer relations
• Must exhibit excellent oral and written communication skills
• Good interpersonal skills
• Good planning and coordination skills
• Creative and innovative thinking
• Strong problem-solving skills
• Drive for continuous improvement
• Scientific degree or equivalent experience
• related experience in IRT or clinical supplies

How to apply
We welcome applications from people with different backgrounds and experiences. If this role speaks to you, please apply and tell us briefly how your skills and experience match the responsibilities and qualifications listed. We look forward to hearing from you.

Closing Date for Applications 12th June 2026

#LI-GSK

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a  Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive

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