Company Profile
Thames Water
Company Overview
We’re here to deliver life’s essential service, so our customers, communities and the environment can thrive.
We do this by keeping taps flowing with high-quality drinking water and keeping toilets flushing, thanks to our waste services.
We do this 24 hours a day, every single day of the year, for over 15 million people who rely on us across London and the Thames Valley.
Our employees are at the heart of everything we do, so health, safety and wellbeing is super important to us. And we’re proud to be a diverse and inclusive place to work, where employees feel able to be themselves and give their best.
As well as our laboratories, reservoirs and sewage treatment works, our people also look after a number of stunning nature reserves that the public can visit. We even have fisheries.
Whatever your passion, if you care about making a positive impact, we’d love to hear from you.
Did you know...
When you pop the kettle on you probably don’t think about where the energy came from. But when our colleagues make a cup of tea on-site, they’re probably using ‘poo power’ to generate the electricity! We capture the methane gas from digesting sewage sludge and turn it into power. In fact, we create nearly 20% of our energy ourselves –– enough to power a city the size of Oxford! It’s just one of the ways we’re working to look after the environment.
Our jobs go beyond providing clean water and removing waste. Doing these things brilliantly is extremely important, but we also work really hard to be a force for good for society. This means doing what we can to help people and communities, as well as the natural environment.
For example, we support our elderly customers and those with medical needs by providing extra care through what we call ‘priority services’. And we can offer financial assistance for customers living in poverty, as well charitable giving.
We’ve also kept our wetlands open during lockdown to provide free access to open spaces, beautiful nature reserves and fisheries to support the local community.
Helping people in need is so important and something we’re extremely proud of.
If you’d like to know how we support the teaching and learning of STEM in schools, have a look at our comprehensive education programme – it includes educational school trips to our sewage treatment works, talks in schools, and free online resources.
We enjoy welcoming visitors to our recreational sites in London and the Thames Valley. You can find out more at: https://www.thameswater.co.uk/about-us/responsibility/days-out
Thinking of joining us? We’d love to hear from you. Here’s the link to our careers site, where you’ll find more information about what we do and the different routes into a career with us, including our apprenticeship scheme: https://www.thameswater.co.uk/about-us/careers
Notable Accomplishments / Recognition
We are proud members of Women in Science and Engineering and Women in Utilities. We were also delighted to be the first UK water company ever to become Disability Confident Leaders, are Stonewall diversity champions and signatories of the Race at work charter. We're also members of movement to work, signatories of the social mobility pledge and have been awarded silver in the Armed Forces Employer Recognition Scheme.
In May 2018 we co-founded the Thames Valley Employers Race Equity and Cultural Harmony network, are co-Chairs of the Employers LGBT+ network and members of the Energy and Utility D&I forum with whom we collaborated on and launched the sector inclusion commitments.
Thames Water; a diverse and inclusive great place to work where people feel able to bring their whole selves to work to perform at their very best.
Benefits
Our competitive salary package includes a generous contributory pension, life insurance and excellent annual leave entitlement as well as enhanced family leave and sick pay policies.
We also have a Benefits on Tap portal giving you money off in major retail outlets, loyalty awards for continuous service plus much more, including our including our referral scheme, where you can receive £750 for helping someone get a permanent position within the company.
Additionally, we’re proud to be here for our local community, offering everyone two days paid volunteer leave a year.